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| Welcome to Polarpanda.com! |
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We are glad to have you as a new customer at Polarpanda.com. As you will soon find out, shopping with us is quick and easy! Don't worry about creating an account with us before making your first purchase, as it is implemented into our ordering process. Here you will find instructions for making your first order. If you have questions or comments please check the Help & FAQ or contact us. Thank you for choosing Polarpanda.com!
Easy steps for creating an order
1. Choose the products and add them to your shopping cart.
2. Move to checkout and login with your account information (or create an account if needed).
3. Choose your preferred shipping method.
4. Choose your preferred payment method.
5. Confirm your order and you are ready!
How to find the items you are looking for:
There are two basic search methods to find what you are looking for. The first and more complex way is to navigate through our product categories located on top as well as in the left menu bar. Alternatively, you can use our powerful search function and enter any keywords to obtain a list of products containing your search string. You can click on the product picture or name to receive more detailed information such as product features, descriptions and much much more.
Hot to purchase an item:
If you have decided to purchase an item, you can add it to your online shopping cart. This can be done by clicking the shopping cart button. Products can be removed from your shopping cart at any time. Also, you can continue shopping after you have added an item to your shopping cart. Your shopping cart can be accessed again by clicking on the shopping cart icon at the top of the page.
Ready for checkout:
Once you have completed your online shopping, click the checkout in your shopping cart. If you have already created an account at Polarpanda.com, please login with your e-mail address and password. If you are a new customer, please create an account. It is free and will take less one minute.
Choose a shipping method:
After logging in, you will select your preferred shipping method. The delivery price will be automatically calculated. This is also a very useful function if you simply would like to obtain a price quote including shipping costs. Please choose your preferred shipping method and click the "continue" button at the bottom of the page.
 More information about shipping methods
Choose a payment method:
On the next page, you will select your preferred payment method. You will be able to select only payment methods available for the shipping method you selected in the last step. Please choose your preferred payment method and click the "continue" button at the bottom of the page.
More information about payment methods
Confirming your order:
Before confirming your order, your complete order details, including shipping costs and the delivery address, will be displayed for your review and confirmation. To confirm your order please click the button at the bottom of the page. Depending on your chosen payment method, you will now be transferred for the preferred payment method. Please wait for the confirmation message after the payment. For your convenience, that detailed information will also be emailed to you.
Check the status of the order:
At Polarpanda.com, you can review the status of your orders at any time from any place with an Internet connection. Simply log in with your email address and password. Then click the "your account" button. You will have the opportunity to modify your personal details as well as to get an overview about all of the orders that you have ever placed.
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